Once authorized, we match you with a Direct Support Professional (DSP) who aligns with your personality and specific care requirements to begin the service.
DSP Matching
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The Journey to In-Home Support
Navigating Medicaid funding and intake can feel complex. We're here to guide you through every step of securing the care you deserve.
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Initial Intake
Connect with our supportive intake team. We gather essential information about your unique needs and goals to build a personalized care foundation.
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Medicaid Authorization
We assist in the coordination with your assigned service coordinator to secure your ISP Contract and setup up clear goals and expectations for the things your loved one needs
Frequently Asked Questions
Find answers to common questions about our in-home attendant care services and the intake process.
How do I become a client with Kangaroo Care?
The process begins with an initial intake assessment. We work closely with the State of Oregon and Medicaid programs to verify eligibility and tailor services to match our clients ISP and BSPs that supports your family's unique needs.
What qualifications do your Direct Support Professionals (DSPs) have?
Our DSPs undergo rigorous background checks, specialized training, CPR certified and meet all state requirements
Is Medicaid funding available for all services?
Yes, we specialize in providing services funded through Oregon's Medicaid programs. We assist families in navigating the paperwork and requirements to access the support they deserve.
Do you provide support for Spanish-speaking families?
Absolutely. We are committed to accessibility and offer dedicated Spanish language support to ensure all families in our community can communicate effectively and receive high-quality care.